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Financial Assistance Summary

Lenoir Memorial Hospital, Inc. offers Financial Assistance to patients that do not have the ability to pay part or all of their hospital bills and qualify for help under our Financial Assistance Policy. Patients will be told about financial assistance while talking to a financial counselor or in writing during the billing and collections process. The Financial Assistance Policy Summary is available in both English and Spanish at all main patient entrances and registration areas of the Hospital, and copies of the Financial Assistance Policy and Application may be downloaded free of charge from Lenoir's website at www.lenoirmemorial.org. Printed copies are available, upon request, by contacting Patient Financial Services Department, Cashier's Office at 100 Airport Road, Kinston, NC 28501 or by calling the Patient Account Liaison at 252-522-7689 and requesting a copy be mailed.

Assistance in completing the application is available through the Patient Financial Services Patient Account Liaison located at the Hospital (252-522-7689). The Application Period is the period during which Lenoir will accept and process an application and begins on the date of hospital service and continues for 240 days (8 months) after patients are provided their first post-discharge billing statement for their hospital care.

Financial Assistance is calculated on a sliding scale based on the most recently published Federal Poverty Guidelines published in the Federal Register each year, and the number of people in the household sharing the same income. Lenoir's sliding scale discounts are for patients whose household income falls below 250% of the federal poverty guidelines. Household assets are also considered. Patients are requested to complete a brief application and provide evidence of income (W-2, tax returns, etc). Patients that are eligible for financial assistance may not be charged more than the amount generally billed for emergency or other medically necessary care.

Patients that do not qualify for Financial Assistance at 100% of billed charges may be considered for Medical Indigence. Medical Indigence is determined when patients' medical expenses for one year exceed 20% of their family's total income before taxes, and total household assets are not sufficient to cover the expense without the use of assets critical to living or earning a living (home, car, savings designated specifically for retirement, 401k).

Financial Assistance qualification may also be determined based on patients' eligibility for subsidized public housing. Patients residing in public housing have been qualified by HUD (Department of Housing and Urban Development) and may therefore, also qualify for Lenoir Memorial Hospital's Financial Assistance Program. Patients that qualify for Medicaid based on North Carolina Department of Social Services criteria may also be eligible for financial assistance for non-covered services. Patients' eligibility may also be determined based on information that is publicly available or provided by patients, including credit bureau information.

Lenoir Memorial Hospital's Financial Assistance Policy does not apply to any services provided by the following hospital-based providers that may deliver emergency or other medically necessary care in the hospital facility: American Anesthesiology, Lenoir County Ambulance Billing Service, Kinston Physician Group, PLLC (Emergency Room Physicians), Kinston Pathology Associates, Eastern Radiologists, Inc., Vidant Medical Group (Hospitalist Services), Down East Medical Supply. This policy does apply to all services provided at Lenoir Memorial Hospital by the hospital-owned providers, Lenoir Physician's Network, LLC (Lenoir Orthopedics, Lenoir Surgical, Lenoir Urology, Lenoir Neurology, and Lenoir Pulmonary and Sleep Medicine).

Required Documentation for Financial Assistance

Financial Assistance Application

Financial Assistance Policy

 
CAREER OPPORTUNITIES

UNC Lenoir Health Care Performs First Weight Loss Surgery

In January of 2017, UNC Lenoir Health Care launched a new service line for weight management.  The service includes medical and surgical options for weight loss and each component comes with medical supervision, nutrition counseling, and lifestyle counseling. The program is led by Dr. Charles Moore and Dr. Joel Rose.  Moore specializes in advanced laparoscopic surgery and bariatric surgery. He attended Philadelphia College of Osteopathic Medicine for his medical degree and completed his residency there as well. Moore is Board Certified by the American College of Osteopathic Surgeons.  Rose specializes in advanced gastrointestinal, minimally invasive and bariatric surgery.  He attended the University of Connecticut School Of Medicine, and completed his surgical residency at East Carolina University Brody School of Medicine. He completed a bariatric fellowship program at Virginia Commonwealth University.  Rose is board certified by the American College of Surgery.

Obesity is associated with a 50-100% increased risk of premature death compared to healthy weight individuals.  There is a greater risk of several cancers as well as diabetes and hypertension for obese people.  Medical options include a comprehensive, physician-monitored weight loss program called Optifast, for patients who prefer a non-surgical method of weight loss. The 12-week Optifast Program offers 4-5 weeks of nutritionally dense full meal replacements to initiate weight loss.  Patients are seen for weekly one-on-one coaching sessions with a registered dietitian and bimonthly visits with a physician.  Patients are provided with personalized guidance from an exercise specialist and are offered health coaching sessions as well as bimonthly group support sessions.  Lifelong support and guidance is available after the 12 week program completion.  We also offer weight management medical nutrition therapy with a dietitian for patients that are interested in other ways to lose or manage their weight.

For patients who prefer and are found appropriate for a surgical remedy, bariatric surgery has been shown to be the most effective and durable treatment for morbid obesity.  The mortality rate with bariatric surgery is about 0.1% less than gallbladder (0.7%) and hip replacement (0.93%) surgery.  The clinical evidence shows risks of morbid obesity outweigh risks of bariatric surgery and patients may lose as much as 60% of excess weight six months after surgery, and 77% of excess weight as early as 12 months after surgery.

UNC Lenoir Health Care spent the last 18-24 months researching the possibility of bringing a weight loss program to this area and found it to be a needed service in eastern North Carolina.  This program was designed to offer participants the highest level of success potential through coaching and medical monitoring.  There is substantial, long-term physician supervision that is unusual in weight loss programs.  Patients of the UNC Lenoir Health Care Weight Loss Program can expect to be followed by their physician for the rest of their lives.

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Wound Care Now Available at UNC Lenoir

Wound Care services are now available on the 5th floor at UNC Lenoir Health Care. The center, managed by a Healogics, a leader in wound care services, recently installed 2 hyperbaric chambers to aid in the wound healing process. Some wounds require specialists to optimize the potential for healing and those services are now available at UNC Lenoir Health Care.  Chronic and non-healing wounds are defined as wounds that have not significantly improved with traditional therapies.  When wounds persist a specialized approach is often called for and the UNC Lenoir Health Care Wound Care Center offers those services.  Physician referrals as well as self-referrals are welcome.

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Lung Cancer Screenings available at UNC Lenoir Health Care

Do you have a history of smoking? If so you may qualify for a lung cancer screening.  Qualified candidates have a history of heavy cigarette smoking; smoked now or have quit in the last 15 years; are between 55-77 and show no symptoms of lung cancer. A physician referral is required.  Ask you physician if a low dose computer tomography lung cancer screening is right for you. For more information visit our wellness website at www.lenoirwellness.org

 

 

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HealthLink - Fall 2016

Check out the latest edition of the Lenoir HealthLink! Download the PDF...

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Be Informed About Mental Health Crisis Resources in Lenoir County

Mental Health Crisis:

24/7 Crisis Services for Lenoir County are available by calling Eastpointe Access Center at 1-800-913-6109 or for TTY-888-819-5112.  Customer Service  Specialists will assist you in finding a crisis provider.

Mobile Crisis Teams are available 24 hours a day.  Professional counselors will speak with you and your family during a visit.  They have an average response time of 2 hours.  This service is provided by Easter Seals - UCP 800-913-6109.

The crisis center in Lenoir County is provided by, PORT Human Services, located at 2901 N. Heritage Street in Kinston.  252-233-2383.  Appointments are not needed for crisis assessment and referral services, Monday - Friday 8 a.m. to 5 p.m.

Suicide:

To be connected to a skilled, trained counselor at a crisis center in your area 24/7 call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255)

The 24/7 National Suicide Prevention Lifeline Network for Lenoir County is provided by REAL Crisis Intervention by calling 252-758-4357 for free couseling and extensive referral services.

Call 911 if there is a medical or life threatening emergency.

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HealthyLife Weigh - November 2017

This weight management program focuses on weight loss goals supported by healthier nutrition practices and increased physical activity.  It is ideal for the individual needing to lose 10-40 pounds, and at a stage of readiness where lifestyle changes can be made.  Nutrition education is delivered in a 4 week program led by registered dietitian and focuses on the necessary formula for permanent weight loss: balancing calorie intake from food and calorie output through physical activity.  We will assist you in making permanent lifestyle changes to help you get to and stay at a healthy body weight.  This is not a diet but a new way of incorporating positive eating and activity habits.  Each series consists of 4 classes and attendance at all 4 classes is necessary for full benefit.

  • Class #1: Get the Ball Rolling - portion distortion, meal plans, tracking
  • Class #2: More or Less - nutrients to increase & decrease
  • Class #3: Smart Choices - grocery shopping, recipe makeovers
  • Class #4: Mind over Matter - emotional eating, slips & staying on track

Participants will receive two months membership in the Minges Wellness Center with an individual exercise plan developed with an exercise specialist.  Required registration for each session may be completed by calling the Minges Wellness Center at 252-522-7014.  Cost $150 due at registration.

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HealthyLife Weigh - October 2017

This weight management program focuses on weight loss goals supported by healthier nutrition practices and increased physical activity.  It is ideal for the individual needing to lose 10-40 pounds, and at a state of readiness where lifestyle changes can be made.  Nutrition education is delivered in a 4 week program led by a registered dietitian and focuses on the necessary formula for permanent weight loss: balancing calorie intake from food and calorie output through physical activity.  We will assist you in making permanent lifestyle changes to help you get to and stay at a healthy body weight.  This is not a diet but a new way of incorporating positive eating and activity habits. Each series consists of 4 classes, and attendance at all 4 classes is necessary for full benefit.

  • Class #1: Get the Ball Rolling - portion distortion, meal plans, tracking
  • Class #2: More or Less - nutrients to increase and decrease
  • Class #3: Smart Choices - grocery shopping, recipe makeovers
  • Class #4: Mind over Matter - emotional eating, slips & staying on track

Participants will receive two months membership in the Minges Wellness Center with an individual exercise paln developed with an exercise specialist.  Required registration for each session may be completed by calling 252-522-7014.  Cost $150 at registration.

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HealthyLife Weigh - September 2017

This weight management program focuses on weight loss goals supported by healthier nutrition practices and increased physical activity.  It is ideal for the individual needing to lose 1-40 pounds, and at a stage of readiness where lifestyle changes can be made.  Nutrition education is delivered in a 4 week program led by a registered dietitian and focuses on the necessary formula for permanent weight loss: balancing calorie intake from food and calorie output through physical activity.  We will assist you in making permanent lifestyle changes to help you get to and stay at a healthy body weight. This is not a diet but a new way of incorporating positive eating and activity habits.  Each series consists of 4 classes, and attendance at all 4 classes is necessary for full benefit.

  • Class #1: Get the ball rolling - portion distortion, meal plans, tracking
  • Class #2: More or Less - nutrients to increase and decrease
  • Class #3: Smart Choices - grocery shopping, recipe makeovers, eating out
  • Class #4: Mind over Matter - emotional eating, slips and staying on track

Participants will receive two months membership in the Minges Wellness Center with an individual exercise plan developed with an exercise specialist.  Required registration for each session may be completed by calling 252-522-7014.  Cost is $150 at registration.

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HealthyLife Weigh - August 2017

This weight management program focuses on weight loss goals supported by healthier nutrition practices and increased physical activity.  It is ideal for the individual needing to lose 10-40 pounds, and at a state of readiness where lifestyle changes can be made.  Nutrition education is delivered in a 4 week program led my registered dietitian and focuses on the necessary formula for permanent weight loss:  balancing calories intake from food and calorie output through physical activity.  We will assist you in making permanent lifestyle changes to help you get to and stay at a healthy weight.  This is not a diet but a new way of incorporating positive eating and activity habits. Each series consists of 4 classes and attendance at all 4 classes in necessary for complete benefit.

  • Class #1: Get the ball rolling - portion distortion, meal plans, tracking
  • Class #2: More or Less - nutrients to increase & decrease
  • Class #3: Smart Choices - grocery shopping, recipe makeovers
  • Class #4: Mind over Matter - emotional eating, slips & staying on track

Participants will receive two months membership in the Minges Wellness Center with an individual exercise plan developed with an exercise specialist.  Required registration for each session may be completed by calling the Minges Wellness Center at 252-522-7014.  Cost is $150 at registration.

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Your Blood Pressure Reaching the Target - December 6

A one hour basic hypertension educational class for anyone who has higher than normal blood pressures and needs to understand the condition better in order to have good blood pressure control.  The class will cover the basics of high blood pressure - what it is, causes, risk factors, complications, treatment, classification of high blood pressure medications and how to correctly check your blood pressure.  All classes will be in the Neuse Room easily accessible via the Wellness Center.  Class sizes are limited and credit for attendance requires the participant to be present for the full session. Registration for each class must be done by contacting Gail Carraway at 252-522-7014.

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