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Financial Assistance Summary

Lenoir Memorial Hospital, Inc. offers Financial Assistance to patients that do not have the ability to pay part or all of their hospital bills and qualify for help under our Financial Assistance Policy. Patients will be told about financial assistance while talking to a financial counselor or in writing during the billing and collections process. The Financial Assistance Policy Summary is available in both English and Spanish at all main patient entrances and registration areas of the Hospital, and copies of the Financial Assistance Policy and Application may be downloaded free of charge from Lenoir's website at www.lenoirmemorial.org. Printed copies are available, upon request, by contacting Patient Financial Services Department, Cashier's Office at 100 Airport Road, Kinston, NC 28501 or by calling the Patient Account Liaison at 252-522-7689 and requesting a copy be mailed.

Assistance in completing the application is available through the Patient Financial Services Patient Account Liaison located at the Hospital (252-522-7689). The Application Period is the period during which Lenoir will accept and process an application and begins on the date of hospital service and continues for 240 days (8 months) after patients are provided their first post-discharge billing statement for their hospital care.

Financial Assistance is calculated on a sliding scale based on the most recently published Federal Poverty Guidelines published in the Federal Register each year, and the number of people in the household sharing the same income. Lenoir's sliding scale discounts are for patients whose household income falls below 250% of the federal poverty guidelines. Household assets are also considered. Patients are requested to complete a brief application and provide evidence of income (W-2, tax returns, etc). Patients that are eligible for financial assistance may not be charged more than the amount generally billed for emergency or other medically necessary care.

Patients that do not qualify for Financial Assistance at 100% of billed charges may be considered for Medical Indigence. Medical Indigence is determined when patients' medical expenses for one year exceed 20% of their family's total income before taxes, and total household assets are not sufficient to cover the expense without the use of assets critical to living or earning a living (home, car, savings designated specifically for retirement, 401k).

Financial Assistance qualification may also be determined based on patients' eligibility for subsidized public housing. Patients residing in public housing have been qualified by HUD (Department of Housing and Urban Development) and may therefore, also qualify for Lenoir Memorial Hospital's Financial Assistance Program. Patients that qualify for Medicaid based on North Carolina Department of Social Services criteria may also be eligible for financial assistance for non-covered services. Patients' eligibility may also be determined based on information that is publicly available or provided by patients, including credit bureau information.

Lenoir Memorial Hospital's Financial Assistance Policy does not apply to any services provided by the following hospital-based providers that may deliver emergency or other medically necessary care in the hospital facility: American Anesthesiology, Lenoir County Ambulance Billing Service, Kinston Physician Group, PLLC (Emergency Room Physicians), Kinston Pathology Associates, Eastern Radiologists, Inc., Vidant Medical Group (Hospitalist Services), Down East Medical Supply. This policy does apply to all services provided at Lenoir Memorial Hospital by the hospital-owned providers, Lenoir Physician's Network, LLC (Lenoir Orthopedics, Lenoir Surgical, Lenoir Urology, Lenoir Neurology, and Lenoir Pulmonary and Sleep Medicine).

Required Documentation for Financial Assistance

Financial Assistance Application

Financial Assistance Policy

 
CAREER OPPORTUNITIES

Lenoir Memorial enters into management agreement with UNC Health Care

The Board of Directors of Lenoir Memorial Hospital has unanimously voted to enter into a management services agreement with UNC Health Care, hospital officials announced May 16.  Discussions regarding an affiliation began between the Lenoir Memorial board and UNC Health Care leadership earlier this year. The board recognized the extraordinary opportunity to partner with a flagship healthcare leader in the state - defined by excellence in research, clinical advancements and quality of care - was one not to be missed.  It became clear that an agreement with UNC Health Care will best position Lenoir Memorial to create a stronger hospital for the Kinston community for generations to come.

 

"We are excited about our partnership with UNC Health Care and look forward to the vast array of support they will offer us here at Lenoir, said Gary Black, president and CEO. "Our board has been very thoughtful in this process and we believe that this partnership will allow for the growth of services in this community.  UNC Health Care is very much aware of the challenges facing community hospitals in this economic environment and has assured our board that they can assist us in addressing the challenges and maintaining healthcare close to home.  It is our belief that an affiliation with UNC Health Care will best position Lenoir Memorial to continue our mission to ensure exceptional healthcare to the people we serve."

 

Lenoir Memorial employees will keep their current positions and will remain employees of Lenoir Memorial, a private, not-for-profit hospital, not the state.  This agreement does not involve any sale or exchange of assets and will allow Lenoir Memorial to maintain local governance.  "We are pleased to welcome Lenoir Memorial Hospital into our system of 10 hospitals and hospital systems, our physician's networks and our affiliation with the UNC School of Medicine," said William L. Roper, MD, CEO of UNC Health Care.  "This partnership with Lenoir Memorial Hospital will continue our efforts to provide the highest quality care to our patients across North Carolina."


This affiliation will allow Lenoir Memorial to provide a broader scope of resources and experience to benefit its patients.  Some of the primary benefits include:

  • Expansion of locally available hospital and community-based patient care services to enhance patient care.
  • Improved patient experience and satisfaction
  • Enhanced operational efficiency
  • Recruitment of additional highly trained and skilled physicians
  • Access to cutting-edge research and treatments at UNC Health Care
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UNC Lenoir receives bronze

UNC Lenoir Health Care is proud to be participating in the American Heart Association Get With The Guidelines Stroke program.  Participation ensures that our patients are receiving the most up-to-date evidence-based treatment to improve care and outcomes.  Get With The Guidelines Stroke program is an in-hospital program for improving stroke care by promoting consistent adherence to the latest scientific treatment guidelines.  Since its initiation in 2003, 1,656 hospitals have entered more than two million patient records into the Get With The Guidelines-Stroke database.  Numerous published studies demonstrate the program's success in achieving measurable patient outcome improvements. Hospitals receiving the Get With The Guidelines Bronze Performance Award have demonstrated a commitment to treating stroke patients with 85 percent or higher compliance to core standard levels of care as outlined by the American Heart/ American Stroke Association for 90 consecutive days.  "The Get With The Guidelines Stroke program has been a valuable tool for us to use to improve our stroke care.  We are proud to be a part of the American Heart Association's efforts to improve stroke treatment.  Being honored for excellent patient care is the best recognition a hospital can receive," said Dawn Becker, RN stroke program coordinator.  Hospitals also benefit from involvement with access to the most up-to-date research and scientific publications, professional education opportunities, clinical tools, patient education resources, staff support, performance feedback and national recognition for hospital team achievement.

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Be Informed About Mental Health Crisis Resources in Lenoir County

Mental Health Crisis:

24/7 Crisis Services for Lenoir County are available by calling Eastpointe Access Center at 1-800-913-6109 or for TTY-888-819-5112.  Customer Service  Specialists will assist you in finding a crisis provider.

Mobile Crisis Teams are available 24 hours a day.  Professional counselors will speak with you and your family during a visit.  They have an average response time of 2 hours.  This service is provided by Easter Seals - UCP 800-913-6109.

The crisis center in Lenoir County is provided by, PORT Human Services, located at 2901 N. Heritage Street in Kinston.  252-233-2383.  Appointments are not needed for crisis assessment and referral services, Monday - Friday 8 a.m. to 5 p.m.

Suicide:

To be connected to a skilled, trained counselor at a crisis center in your area 24/7 call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255)

The 24/7 National Suicide Prevention Lifeline Network for Lenoir County is provided by REAL Crisis Intervention by calling 252-758-4357 for free couseling and extensive referral services.

Call 911 if there is a medical or life threatening emergency.

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Keep Your Employees Healthy!

Providing onsite flu vaccinations for your employees is one way to prevent absenteeism during the upcoming flu season. Schedule the UNC Lenoir Health Care corporate health nurses to come to your worksite and administer the vaccine to your employees while at work.  Contact Sonia Joyner, RN, MSN Corporate and Community Health coordinator at 252-522-7397 or sjoyner@lenoir.org to schedule your appointment today.  Costs include $25.00 for each flu vaccination ad fees associate with mileage costs and staff administration of vaccines.

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Free Medication Wallet Card

Call the Minges Wellness Center at 252-522-7014 to get your free medication wallet cared and we can mail one directly to your home!  Keeping an up-to-date record of your medicines may help protect you from a mistake.

  • First, it helps you and your family remember all the medicines you are taking.  Next it helps your doctors, nurses, and pharmacists make sure that the medicines prescribed for you can be taken safely together.
  • A list also helps make sure that important medicines you take at home will be continued if you are hospitalized.
  • Finally, your medicine list will help your doctor determine if any illness or symptoms you experience could be related to the medicine you take.

Use a medication list or card to keep a record of all the medicines, vitamins, and dietary supplements or herbs you take.  Keep the list updated and share with your pharmacist and physician.  The medication wallet cards are free but limited to one per person.

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2016 Colorectal Cancer Screening Dates

This free clinic is for men & women age 40 and up who have never been screened for or had colorectal cancer. The clinic will be led by members of the WellAware team and the UNC Lenoir Gastro staff. Screening sponsored by the Lenoir Foundation. Call 252-522-7014 to complete the required registration.

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Free Mammogram Screening - for high risk women

Advanced registration is required to participate in this screening.  Those interested in participating should call 252-522-7014 between 8 a.m. and 4 p.m. Monday - Thursday to schedule their appointment time. Women that qualify receive a free screening mammogram and education about breast self-exam.  To qualify, you must be a woman between the ages of 40-65, have no insurance to cover mammograms, and never have had a mammogram.  Deadline to register is October 3.

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Benefits of Mind/Body Exercise

Tai Chi and Yoga are POWERFUL! Low impact activities that have a high impact on your health! Come learn the history behind these ancient practices. Learn the many benefits:

  • Improved conditions including arthritis, high blood pressure, and relieves chronic pain.
  • Lowers stress
  • Improves balance

Learn how to coordinate your muscles, bones, heart, and mind!  Silver and Fit social immediately follows this class with free light refreshments.

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What Get Measured Gets Managed

Join Brittney Bradshaw at this FREE seminar to discuss or learn more about your preferred food tracker. 

  • Is there evidence that supports technology in tracking exercise and nutrition and what have your experiences been?
  • The number one fitness trend right now is wearable technology and how is the benefit worth the hype?
  • Who should be tracking food in a diary technology?

Get the answers to these and other questions and offer your personal use suggestions!  There are so many, bring your own experiences and learn from others!  Silver and Fit social immediately follows with complimentary refreshments.

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Find Out What’s Cookin in Kinston

Holly White, RD,LDN, will be preparing and offering samples of collards flavored using vegetables instead of meat. Come learn as Holly shares tipsfor preparing healthy dishes using fresh local produce.  

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