Meet our PSEA winner of the year.
The PSEA (President’s Service Excellence Award) program was design to recognized employees who not only perform exemplary in their work areas but also extend outstanding customer service to patients, co-workers and visitors. To qualify as PSEA winner of the year, the honoree must have been chosen as PSEA of the Quarter. Then from the four quarterly winners, in February one is announced as PSEA of the Year. In 2010, the four quarterly finalists were: Delores Cotton, Debra Buck, Jo Ann Grubbs, and Rhonda Taylor. Taylor was selected as PSEA for 2010. As President’s Service Excellence Award winner of the year, she is entitled to a free vacation anywhere in the United States.
Rhonda Taylor started as pediatric nurse on March 28, 1981 and progressed to several roles, including interim nurse manager for PCU and subsequently to administrative supervisor before accepting the position as case manager. Rhonda is a very dedicated and professional case manager and nurse and worthy of the honor of President’s Service Excellence! She is a can-do team player, meeting the needs of a diverse population on the Progressive Care Unit (PCU) as well as other areas, if needed. She works daily to provide efficient and effective outcomes for discharge planning and case management responsibilities. She is very detailed and precise in her clinical documentation to ensure that every fact is written. For her awesome documentation techniques, she is the designee for the departmental minutes and staff education sessions. She is knowledgeable in all aspects of Resource Management and collaborates well with physicians and other healthcare members to ensure her patients are receiving optimal community services.
Rhonda is described by nursing staff as: Friendly, courteous, dedicated, a partner in care, a strong organizational leader and problem solver, and able to communicate professionally, concisely, and effectively with internal and external customers to solve patient outcome care needs. She willingly shares her knowledge with those around her. She utilizes all known sources for patient outcomes and utilization of available community services. Her advocacy for patient rights shows that she cares for each and every patient that is assigned to her and ensures that everyone in their family are aware of patient strengths and support available. This is remarkable, but not unusual for Rhonda. In her service at Lenoir Memorial, Rhonda is always a nurse. In addition, she has served on the Documentation Committee, a vital member of the Emergency Preparedness and is a member of N.C. Nurses Association.
Rhonda and Dennis have four children, Josh, Matt, Laney and Megan. She dearly loves her grandbabies, Olivia, Logan and Kale. They also have a dog named Chloe. Rhonda enjoys scrapbooking, reading, and gardening. She is a member of Rivermont Baptist Church where she teaches the adult Sunday School women’s class. She is also active with the Girl Scouts.
LENOIR MEMORIAL HOSPITAL LAUNCHES SEARCH FOR STRATEGIC PARTNER
Kinston. NC—(December 4, 2013)— Lenoir Memorial Hospital officials today announced the launch of a process to search for a strategic partnership with another hospital, health system or hospital company with the goal to further strengthen and enhance healthcare services and better meet the needs of the community for the long term. Recently, Lenoir Memorial engaged an outside hospital consulting firm that spent a year learning about the organization, the way it operates, its finances and its culture. The firm conducted studies inside the hospital and in the community to understand what Lenoir Memorial is today – and what it can be in the future. At the end of its work, the firm found that in order to continue the 100-year legacy of excellent, high-quality care in the future, the hospital must consider partnering with another organization. “For a century, Lenoir Memorial has been a trusted, essential care provider for patients in Lenoir County and the surrounding region. We are a strong and profitable organization today, but the world of healthcare delivery is changing, so we are taking proactive steps to ensure continued growth and success to protect access to care close to home,” said Gary Black, president and CEO of Lenoir Memorial Hospital. The Lenoir Memorial Board is directing the partner review process with the assistance of Juniper Advisory, a Chicago-based financial advisory firm. The firm is a leading national transaction advisor to nonprofit community hospitals on partnerships in an era of accelerating consolidation. The systematic approach offered by Juniper will make certain that all options and types of partnerships are considered and that Lenoir Memorial’s opportunities are fully understood. The Board is in the process of generating several objectives that will guide its selection of a partner. These criteria will be identified and discussed by the Board, then finalized over the next several months. Confidential discussions with a number of potential partners will begin in spring 2014, with the process expected to take 12-21 months to complete once those discussions have begun, as a variety of partnership models will be explored. “We recognize that the way healthcare is provided today – where it is offered, how it is paid for, how it is measured – is changing dramatically,” said Ray Collier, chairman of the Lenoir Memorial Board of Directors. “Reimbursement for care is declining, the care itself is shifting to more convenient outpatient settings, and more emphasis is being placed on keeping people healthy, not just treating them when they are sick. Hospitals and health systems, as well as physicians, are partnering in order to meet these new demands.” “We believe now, when Lenoir Memorial is financially strong, is the right time to look for a strategic partner,” continued Collier. “We can evaluate our choices from a position of strength and allow ourselves time to conduct a thoughtful and thorough review on our own terms.”
HealthLink - Fall 2013
Check out the latest edition of Lenoir HealthLink! Download the pdf.LEARN MORE
New physician joins medical staff
C. Aitor Macias, MD, has joined Wayne Jarman, MD, at Lenoir Surgical. Dr. Macias completed his medical degree at the University of Buenos Aires in Argentina. He completed general surgery residencies at CEMIC, and the Robert Wood Johnson Unversity Hospital, a part of Rutgers Medical School, in Piscataway, NJ. He obtained his Masters in Public Health from the University of Pittsburgh and a fellowship in minimally invasive surgery at the University of California in San Diego. He performs the majority of his surgeries laparoscopically.LEARN MORE
Hospital welcomes new physician
Michael Diamond, M.D., has joined the staff at Kinston Community Health Center. Diamond graduated from Wake Forest University with an undergraduate degree in Communications. He obtained his medical degree from the Brody School of Medicine at East Carolina University. He has a special interest in Pediatrics and Internal Medicine. Diamond completed his residency at Vidant Medical Center in Greenville, NC. He is single and he enjoys volunteering for community efforts such as sports physicals, health fairs, and legislation advocacy.LEARN MORE
Smith named PSEA of the Year
At the February Lenoir Memorial Board of Directors meeting, Chairman Ray Collier named Eveyln Smith, RN, Medical Oncology President's Service Excellence Award honoree for 2012. An excerpt from Smith's nomination read, "Evelyn Smith provides compassionate and quality care to the patients she servs on Medical/Oncolory on a daily basis. She exhibits outstanding interpersonal skills, which complement her ability to communicate in a clear, concise and accurate manner. when interacting with patients and staff. She has the ability to work very effectively and efficiently with cross funcational teams. She holds herself accountable high ethical standards and legal requirements setting an example to other staff." Congratulations Evelyln Smith!LEARN MORE
Women and Heart Disease
The feminine side of a healthy heart will be discussed with Dr. Shyamal Mitra of Kinston Medical Specialists. Bring your questions. This free session is open to the public. No registration required.LEARN MORE
Your Doctor Says You Need A Heart Cath
Learn the potential risks and lifesaving benefits of heart catheterizations. Dr. Pradeep Arumugham of Kinston Medical Specialists will discuss heart caths as well as a new procedure being done at Lenoir Memorial when blockages are found in the heart. Free to the public, bring your questions! No registration required.LEARN MORE