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Excellence Awards

Meet our PSEA winner of the year.

The PSEA (President’s Service Excellence Award) program was design to recognized employees who not only perform exemplary in their work areas but also extend outstanding/images/uploads/Rhonda_Taylor_billboard.jpg customer service to patients, co-workers and visitors. To qualify as PSEA winner of the year, the honoree must have been chosen as PSEA of the Quarter. Then from the four quarterly winners, in February one is announced as PSEA of the Year. In 2010, the four quarterly finalists were: Delores Cotton, Debra Buck, Jo Ann Grubbs,  and Rhonda Taylor. Taylor was selected as PSEA for 2010. As President’s Service Excellence Award winner of the year, she is entitled to a free vacation anywhere in the United States.

Rhonda Taylor started as pediatric nurse on March 28, 1981 and progressed to several roles, including interim nurse manager for PCU and subsequently to administrative supervisor before accepting the position as case manager.  Rhonda is a very dedicated and professional case manager and nurse and worthy of the honor of President’s Service Excellence! She is a can-do team player, meeting the needs of a diverse population on the Progressive Care Unit (PCU) as well as other areas, if needed. She works daily to provide efficient and effective outcomes for discharge planning and case management responsibilities. She is very detailed and precise in her clinical documentation to ensure that every fact is written. For her awesome documentation techniques, she is the designee for the departmental minutes and staff education sessions. She is knowledgeable in all aspects of Resource Management and collaborates well with physicians and other healthcare members to ensure her patients are receiving optimal community services.

Rhonda is described by nursing staff as: Friendly, courteous, dedicated, a partner in care, a strong organizational leader and problem solver, and able to communicate professionally, concisely, and effectively with internal and external customers to solve patient outcome care needs. She willingly shares her knowledge with those around her. She utilizes all known sources for patient outcomes and utilization of available community services. Her advocacy for patient rights shows that she cares for each and every patient that is assigned to her and ensures that everyone in their family are aware of patient strengths and support available. This is remarkable, but not unusual for Rhonda. In her service at Lenoir Memorial, Rhonda is always a nurse.  In addition, she has served on the Documentation Committee, a vital member of the Emergency Preparedness and is a member of N.C. Nurses Association. 

Rhonda and Dennis have four children, Josh, Matt, Laney and Megan. She dearly loves her grandbabies, Olivia, Logan and Kale. They also have a dog named Chloe. Rhonda enjoys scrapbooking, reading, and gardening. She is a member of Rivermont Baptist Church where she teaches the adult Sunday School women’s class. She is also active with the Girl Scouts.

 

 
CAREER OPPORTUNITIES

Questions About Humana?

Dear Participant,

It has come to our attention that you may have recently received communication from Humana regarding UNC Lenoir Health Care's out-of-network status with its Medicare Advantage PPO plans.  We are concerned that information provided in that letter may have led to unnecessary anxiety or confusion for some members of our community.  Therefore, we are writing to you in an effort to clarify what out-of-network status with these plans means for participants.

 

First and foremost, it is important to note that all patients with Humana Medicare Advantage PPO plans may continue to be seen at UNC Lenoir Health Care. For many individuals, including those who have coverage through the North Carolina State Health Plan, no change should be apparent; your deductibles and copayments will not change, and benefits for in-network and out-of-network services are the same.

 

Participants in other versions of Humana's Medicare Advantage PPO plans may see increases in some copayments or deductibles, depending on the plan in which you are enrolled and the services you receive. As noted on Humana's website, "With a HumanaChoice (PPO) plan, you enjoy freedom to choose any doctor or hospital - but you pay less for services received from in network providers."

 

The following links may be helpful for those seeking to clarify the benefits offered by their plans:

Should you have further questions regarding your coverage, we would be happy to assist you.  Please call us at 252-522-7857 or 252-522-7676 Monday - Friday from 9:00 a.m. - 5:00 p.m.  Click on read more for Frequently Asked Questions.

We apologize for any concerns that information you have received from Humana may have caused. UNC Lenoir has been in continuous contact with Humana regarding our network status.  Our relationship with our patients and community is our highest priority, and we look forward to continuing to be of service to you and your family.

 

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Lung Cancer Screenings available at UNC Lenoir Health Care

Do you have a history of smoking? If so you may qualify for a lung cancer screening.  Qualified candidates have a history of heavy cigarette smoking; smoked now or have quit in the last 15 years; are between 55-77 and show no symptoms of lung cancer. A physician referral is required.  Ask you physician if a low dose computer tomography lung cancer screening is right for you. For more information visit our wellness website at www.lenoirwellness.org

 

 

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New Year = New You! at the Minges Wellness Center

Special 2017 Minges Wellness Center Offer - New individuals who wish to join on Tuesday, January 10 between 8 am and 8 pm will NOT have to pay the $10 enrollment fee.  Membership is only $20 a month and no contract - ever. Call 252-522-7014 for more information.

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HealthLink - Fall 2016

Check out the latest edition of the Lenoir HealthLink! Download the PDF...

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Be Informed About Mental Health Crisis Resources in Lenoir County

Mental Health Crisis:

24/7 Crisis Services for Lenoir County are available by calling Eastpointe Access Center at 1-800-913-6109 or for TTY-888-819-5112.  Customer Service  Specialists will assist you in finding a crisis provider.

Mobile Crisis Teams are available 24 hours a day.  Professional counselors will speak with you and your family during a visit.  They have an average response time of 2 hours.  This service is provided by Easter Seals - UCP 800-913-6109.

The crisis center in Lenoir County is provided by, PORT Human Services, located at 2901 N. Heritage Street in Kinston.  252-233-2383.  Appointments are not needed for crisis assessment and referral services, Monday - Friday 8 a.m. to 5 p.m.

Suicide:

To be connected to a skilled, trained counselor at a crisis center in your area 24/7 call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255)

The 24/7 National Suicide Prevention Lifeline Network for Lenoir County is provided by REAL Crisis Intervention by calling 252-758-4357 for free couseling and extensive referral services.

Call 911 if there is a medical or life threatening emergency.

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The Irregular Beating Heart

Dr. Alan Kirollos, Kinston Cardiology presents this informative talk about the irregular beating heart.  Heart arrhythmias, also called cardiac arrhythmias, are irregular heart rhythms that result when the heart beats too fast, too slow, or unevenly.  A heart arrhythmia occurs if there is a disturbance anywhere along the nerve signal pathway in the heart chambers.  There are many different types of heart arrhythmias and some are more serious than others.  Heart arrhythmias are treated with medications, eletrophsiologic ablations, and surgically placed pacemakers or implantable cardioverter-defibrillators.  Join Dr. Kirollos as he discusses conditions, diagnosis and treatment.

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Pop-up Hands-only CPR Event

Lenoir County Emergency Services is teaching "Pop-up Hands-only CPR" at this Valentine's Day event and this is the perfect way to spend a heart-focused 15 minutes.  Interested individuals will need to provide a small amount of information so that Emergency Services can track the areas that are in need of training, watch a 2-minute video while doing compressions on manikins, and are provided an opportunity to ask questions to providers that have performed CPR.  After the session, take home materials are given to remind of the two steps to save a life, "Call 911 and push hard and fast in the center of the chest." Stop By!

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Medical Management of Coronary Disease

Dr. Gahlot from Kinston Cardiology presents: "Medical Management of Coronary Disease."  Medical care is essential once heart disease is diagnosed, to stabilize the condition immediately, control symptoms over the long term, and cure the disease when possible.  When angioplasty and stents are not appropriate, heart blockages can still be managed medically.  Dr. Gahlot will discuss current trends including medications and important self-care to optimize your cardiac health.

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Joe’s Journey

Dr. Pradeep from Kinston Medical Specialists presents, "Joe's Journey", an educational narrative about a fictitious community resident whose story is one that is not uncommon.  Joe, a middle aged gentleman with little adult medical care and some heart disease risk, begins to experience early symptoms that are worrisome.  Dr. Pradeep will discuss standard cardiac workup and testing and dispel misunderstandings and confusion.  Joe's Journey will illustrate the convenience of modern technology and benefits of patient/physician relationship is a situation that often causes anxiety when good information and intervention might be lifesaving.

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Medicare 101

Don't miss this informative talk!  Seniors' Health Insurance Information Program (SHIIP) in Lenoir County will provide basic information and answer questions about Medicare enrollment and benefits.  Anyone close to retirement or wondering about how Medicare works, should make plans to attend.  No registration is required.  FREE

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